Brathay Trust - Ambleside

Best S

My recent family stay at Brathay Hall, operated by Brathay Trust, was unfortunately far from what I expected. Upon arrival, we were informed that there was an event happening, and no food would be available for us. This was especially frustrating considering the location is at least a 5-minute drive to the nearest restaurants. Not only was finding somewhere to eat an unexpected challenge, but parking in the busy area was also a nightmare. After driving around for ages, we finally found parking, but it added additional costs on top of an already overpriced stay.||||We were especially disappointed with the sleeping arrangement for our child. They provided what could only be described as a campsite bed with springs holding it together. For the price we paid, we expected a proper single bed, not something as flimsy and bendy as a hammock. The bed looked like it was about to break, and I have photos to show how unsuitable it was.||||Brathay Hall also offered a £6 per person charge for a pre-ordered breakfast consisting of cereal and bread – not exactly what I expected for the price. One of the main reasons we chose this place was for its discreet location and the promise of onsite food, which was clearly not available. Had I known, I would have opted for better accommodation closer to Ambleside, where more dining options are available.||||Other issues included a damp, sweaty smell coming from the wardrobe, and to make matters worse, one of the towels had blood on it! I have photos to back this up, which is completely unacceptable.||||On the plus side, the location is peaceful, and it’s a nice spot if you're traveling with dogs. However, parking was a real challenge – the spaces were extremely limited, small, and very tight.||||Would I stay again? No. Not for the price, and definitely not with the dismissive attitude of the staff. The lack of customer service was disappointing, and we can't even comment on the food because it wasn't available during our stay.

Gavin P

A quick visit with wifey and hounds. We stayed for three nights in one of the scafell rooms. The accommodation was excellent nicely appointed clean and with a great view down the length of Windermere.|Ambleside, which is a great little Lake District town, is a twenty minute walk away or if you drive the nearest car park is probably less than five minutes away. |Access to the lake is via a short walk of maybe three or four hundred meters to a nice sheltered bit of the lake where we wild swam, chilly but damn fine.|Overall, would we stay again, absolutely.

Greg H

Excellent service. Staff and rooms were tidy with excellent facilities and shower. |Couldn’t fault it. |25 mins walk into town and ideal for exploring. Especially parking the car and walking. ||If you continue out of the entrance you’re next to the start of the path to the top of Loughrigg fell. Excellent starting location for walks and hiking. ||Take a touch for walks home at night.

Phil Brown

Stunning setting and good facilities. Did some executive team building work here and really impressed with the staff, the location and the facilities on offer for this type of event.

Food was good, rooms are not the biggest but very clean, comfortable and more than good enough for this type of thing

Set on the edge of the lake and also have the boat launching area for activities on the lake.

All the staff we encountered were extremely helpful and can't recommend enough

Dean R

Stayed in the chalet stlye cabins, clean, warm with a great view.|Our HQ for ‘The Lap’ ultra marathon and couldn’t fault it.|Would of loved a bath instead of a shower but thats just personal preference.|Staff very helpful in leaving us access to the microwave for the pre event porridge.|Good comms prior to the event dealing with Sanjay. Would definitely return.

Scarlett Ro

I love everything about this place!! My room was super spacious and nice! It had all as was described when I booked. it’s a few minutes walking from the main town very isolated of the tourístic crowd and for me it was amazing because I can connect with nature and not with annoying noises of the crowds! I will definitely come back to this place! ❤️

Diane P

We stayed in a Scafell Lodge which was very clean and comfortable. Great views over to Ambleside too. Drying cupboard and space to dry a muddy dog outside each room which was really helpful. Breakfasts were excellent. I am coeliac and enjoyed a full cooked breakfast both mornings. I was even offered a choice of different GF breads or pancakes, which is definitely not the norm in my experience! The staff in the dining room were helpful and attentive as were all the staff. Great place to stay. Lovely to come back to the peace and tranquility after being out and about. Would highly recommend.

Liverpoolla

Room lovely, clean & lots of space.would have been perfect |But Tv not working- tried to upload channels bur failed to search for any, water cloudy so unable to make a drink, shower plug blocked so couldn’t stay in too long or would have over flowed & view a little bit of a let down.