Aqua-Tots Swim School Mansfield - Mansfield, Texas

Laur

I am so grateful for this school and especially Natalie, the Manager. We had initially signed up our two year old for lessons, but it was not working out well for her. We were going to drop them altogether when Natalie personally reached out and asked if we would be willing to try private lessons instead of the typical group ones. It was hard at first, but we realized having our little away from us as her parents was a good thing because it helped her focus and learn.

We have paused the lessons for now due to personal reasons, but we will be re-enrolling her when she is older and able to handle group teachings better on her own. Everyone from the receptionist(s) to the teachers to Management were genuine and kind.

If you have *ANY* concerns, I highly recommend you voice them to the staff directly (not on a review when it’s too late for them to help). This team wants to work with you & see your child succeed. Don’t let one thing that doesn’t go how you planned determine the whole outcome. It’s like the old saying - if at first you don’t succeed, try try again. Maybe try when they’re older, or maybe try a private lesson if you can.

The changes and results within that one month made a world of a difference and I am more confident with my little being in water. I won’t let her be alone without me or my spouse being with her, but she has shown tremendous progress after working with Natalie directly.

Samantha Bahadori

we took our kid for just one session there last year. my then 4-year-old daughter was not comfortable putting her face under the water and we told them before the class. but the provider suddenly without any notice, took her shoulder and pushed her under the water completely. she was so scared and sobbing. the next session we took her there crying and screaming and we even talked to the manager about it and asked them to take it slowly with her. but they just said, “That's our policy that all kids have to have their heads under the water at each session”. we asked for the private sessions but the answer was no. we stopped sending her there and they never gave our money back. our kid was frightened of water and all the pools for more than a year until last month we found another provider in another pool that she finally trusted and went into the water with her.

Christopher Worlie

They are relatively new to the area, but I'm impressed! Staff is friendly, great with the kids, and they know what they are doing. Started my daughter in lessons to improve her technique and hoping she will want to transition to their swim team when she's ready. Love that it is a "one stop shop" Shayla is an awesome instructor! My daughter loves her.

BrandonTrakena Shaw

We could not say enough good things about Aqua-Tots Mansfield! As a parent who didn't learn to swim until a fear of water was already in place, ensuring my kids were strong swimmers was a big deal. Both kids started by or around their 1st birthday. My oldest is a proficient swimmer and is now a competitive diver! My youngest is solid when it comes to her swimming skills. Both are comfortable and confident in the water and I'm crediting Aqua-Tots with that. Love the instructors. Love the staff. These are great people and a great service.

Taran McGowen

While Aqua-Tots Mansfield proudly confirms their stance on pro-submersion, water safety, and it’s vitality to children learning to swim, they seem to have forgotten about customer service, children feeling safe with their teacher, and providing a challenging, yet fun experience for new, toddler swimmers.

As a mom, there is nothing I want more than for my children to be safe in the water. As an elite swimmer who spent the first half of my life in swimming lessons and competitive swim teams, I am extremely fluent in the importance of learning how to breathe, get accustomed to being under water, etc. So having repetitive, condescending conversations about the policies of pro-submersion from the manager, Natalie is an invalidating, moot point.

What my 2 year old experienced today was horrific. Beyond being dunked in the water, as his FIRST time in swimming lessons, he was not greeted by his teacher. After his distress continued, his teacher did nothing to comfort him or build trust with him. Instead, she rolled her eyes and expressed “Let’s just get this over with.” After pulling my son from the class and requesting to have a conversation with his teacher, I was told “She doesn’t have time to have a conversation with you. She’s on a strict schedule.” Yet, she had time to chat with the other children’s parents. I could share more, but I’ll stop here.

If you’re searching for a place that is warm, friendly to new swimmers and prioritize emotional safety and relationship with students, teachers and families, along with water safety and learning how to swim, seek someplace other than here. Your child and your nerves will thank you.

Ownership, maybe take time to acknowledge concerns of parents. There’s absolutely more to learning how to swim safely, than pro-submersion. Thanks.

Beatris Mosqueda

Aqua tots has a staff that are so friendly and patient. All the coaches my son has had are all so great with teaching the different skills depending on the level. Also, amazing with having patience when my son or any child is not having a good day. They do their best to work at the child's pace. Aqua tots started out as something to do with my son for fun, where I also learned new things. I learned the real importance if pool/water safety with children and how I feel more confident with my son's awareness and understanding of pool and water safety. Over 2 years later, my son's love for the water has continued to grow since joining and I love his awareness and confidence on the water. I recommend Aqua Tots to all my friends and family with little ones.
Extra thanks to coaches Samantha and Brenna.

Jennifer Thompson

My daughters were invited to a birthday party and they absolutely loved it!! I enjoyed watching them play in heated pool as i sat in the comfortable red padded seats for parents. It was very easy to see kids through the glass wall. Really nice. However, I would never pay that absolutely outrageous price for swim lessons for two girls.

Kelly Hensley

We attended 7 classes total. Unfortunately, our infant daughter who originally loved the water and being in the pool with us is now very scared and nervous around the water. My daughter has spent majority of the last 3 classes screaming and clutching to me for dear life. The teachers obviously saw her distress. Instead of giving any advice or strategies to help her gain confidence, the teachers would just ignore us and go back to reading their tablets to figure out what “task” we are supposed to do next. The staff were nice but I do not see how this is helpful. For the cost, I would expect to have some instruction instead of just going through the motions.