A/C Tech Services, Inc. - Orange Park, Florida

T F.

Don’t hesitate to contact AC Tech, Inc

If trustworthiness, integrity, reliability and skilled technicians are qualities that you want a company to demonstrate, don’t hesitate to contact AC Tech, Inc. Not only that, their customer service is above reproach, they take pride in their own work with a display of great workmanship and offer reasonable pricing.

Tom, Sandra, Jason and team were all professional and courteous. The technicians were knowledgeable, kept me informed about what they were doing, showed up ready to work, respected my property and treated me with respect and dignity.

It’s hard to find all the aforementioned qualities in a company nowadays. If those qualities are important to you as well, AC Tech, Inc is at the top of the list. I highly recommend you contact them.

(This is why I took time to write this review)
I had a unit improperly installed. After several return calls, the company that installed failed to resolve the issues. Two other companies were dispatched by my warranty company but declined to assist. They advised me to go back to original company. For obvious reasons I was gravely concerned about that. It had been six months without a working unit.

I reached out to a couple companies, one of which was AC Tech, Inc. Tom came out; he listened to my concerns, assessed the situation and quoted me a price. As you can imagine, I was a little nervous and skeptical at that point about being ripped off again. However, he offered assurance that AC Tech could handle the job. Jason and team were dispatched and did an awesome job! I highly recommend AC Tech, Inc.

Kayla B.

Fantastic Company! I left my house for a couple hours Monday morning and when I came back I noticed the fan on the outside unit was not spinning. I googled A/C companies in Orange Park and out of the 100000+ companies that popped up I chose these guys based on the good reviews. I called them and they had a guy out within a couple hours. Once he arrived he knew what was wrong within 5 mins! The capacitor was replaced and the A/C was back up and running within 30 minutes! So happy with the service they provided! I’ll definitely only use them from now on.

kathy P.

They arrived in a timely manner. I had used this company previosly and all was good. This time the ac was not even checked or looked in to. He just pumped freon in two and a half units which was very expensive. It is an old old ac that has been mostly refurbished. The tech, Tom did not even check inside the unit to see what the problem was and advised me that I need a new system because parts are not available. I know I need a new system but I also know that parts are available for it although you need to wait on them. The freon was gone on three days. I called them and told them and gave them the opportunity to actually make it right, but of course they have not.

Kim W.

Our ac has not worked well for years. It finally just quit. Mark came out and spent 2 hours at our home assessing the situation....looking at duct system and size of ac and ability to adequately cool the home. He worked diligently to get ac running as this was a Sunday and a very hot day in July! He was honest and informed us it would not be able to cool house as it should, but was determined to get things going just to get us through. Due to poor duct design and a unit too small per square footage of home, it was recommended we have an overhall of most of duct system and new/larger ac unit and air handler. Installation was a two day process and was done with great care and attention to detail. Installers could not have been better, very courteous, informative per what they were doing and why. Just exceptional service and people. We would recommend this company highly to any family or business.

Jimmy M.

The Technicians, Take time to educate the service they about to provide On the service call. The technicians always go above and beyond their duties when working on your equipment. AC Tech service is about quality not Quantity . They don't overpricing or gausing their customers at any time of the year. They treat every customer like they are the extended family Members. We are all blessed to have a company like AC Tech service that truly care. God speed.

Patrick M.

My AC went out over the weekend and the house temperature went up to 96 degrees. Everyone was at each other's throats so I knew I had to act fast.

I called AC Tech Services. They were courteous, professional and a repairman (Chuck) was at my house within a couple hours of my call. They came in, assessed my issue quickly, replaced the part and my AC is ice cold once again.

Like most of my neighbors, I was anticipating an 8k expense, but was surprised to see that Chuck quickly replaced the faulty part and hopefully it will be awhile before I need to replace my units.

I highly recommend this company and will use it again myself in the future.

Elizabeth R.

I had called a pervious air-conditioning company to come out Saturday and fix my unit which quit working Friday night. That company called Saturday morning to cancel on me. Having children in the house this was unacceptable. I called A/C tech around 10 and they were professional and understanding of my circumstances. They also offered same day service and arrived around 11:30. They we very knowledgeable and helpful with assisting me to understand the problem and cause of why my unit had stopped working. Their pricing was very reasonable and honest compared to the other A/C places I had called previously. I strongly recommend using them for your A/C repairs.

SoBo

I called this company because they had a few good reviews and are only 4 miles away from my home. I recently purchased a foreclosed home and wanted to have professional look at my heating and AC system to see if it needed any work. I made an appointment over a week in advance for a Wednesday morning and called the following Monday to confirm all was still well. Wednesday approached and by 12:30 I called and was told they are still coming, but have no ETA. I was told they would call when they are on their way. I never recieved a phone call and was very upset I wasted my time waiting on my only day off I have in the week 🙁