ACDirect - Winter Park, Florida

Thomas Mills

Avoid and take your business elsewhere.

I spent a lot of time researching new units for my home. After 2 days I settled on a unit and began searching Florida for a distributor of the model I wanted. AC Direct had it.

I immediately ordered on their website and paid. I then called to verify the order and the offered free vacation. I was told they received the order and everything was set. The individual I spoke to was a bit dismissive.

Monday I received an email that they don't have what was available on their website and suggested a different model that was more expensive... bait and switch?

Here is my primary complaint; if I just spent thousands on a new unit, you would think that would warrant a phone call to discuss potential options.

Since I did not matter enough to be called then my money can be spent elsewhere.

Mark Grabowski

It always amazes me how knowledgeable Kate and Jaquie are with A/C systems and components. Having purchased Mitsubishi mini split components and Goodman high efficiency heat pump components over the past few years, their recommendations of systems, accessories, and install parts always hits the nail on the head. Kate was super helpful to special order a coastal corrosion treated condenser unit, stainless steel mini split mount parts, UV components, and more. Recently I needed a factory part and Kate enlightened me that it so happened to still be covered under warranty! The very next day the part shows up and the system is back up and running by days end! Thanks AC4Life and look forward to more projects with your assist.

Scott Smith

Kate at AC4Life is simply amazing. If you want a one-stop shop with a range of products and extremely knowledgeable staff, here it is. I have been an investor for 10 years now and looked around alot for a good a/c company who knew what they were selling. Until I found Kate. It was never a sale pitch with her. She acted more like a consultant whom I could trust and always, always, always looked out for my best interest. Once we figured out what I need for the project, she then went on to give their amazing prices. I have purchased more than a few a/c units with Kate, and she is and will be my first and only call.

Michael Canterbury

I have been dealing with Kate and Jaquie For years now. They always do their best to get me the best pricing and are easy to get in touch with. There has been times when I have purchased single stage furnaces and when I go to pick it up If by chance it isn’t in stock they Have given me two stage furnace for the same price. There is a reason why I have been using these guys for years now!

Thanks guys and keep up the wonderful work!!

K K

I've been a customer for years and they are great organization. Have purchased many Goodman units for my properties and Kate always takes great care of me. Their prices are competitive and warranty support is outstanding. Though you rarely need it with Goodman!!

Nancy Eggink

We have worked with AC4Life on several of our remodeling projects and highly recommend them. They have been great to work with and have been flexible when our designs change. Product shipment has always been reliable and prompt which gives us confidence in keeping our schedules.

Ted Barnhill

We have purchased over $60,000 of AC equipment from AC4life over the last six years at competitive prices. Kate and Jackie provide excellent product and warranty service. They have my highest recommendation.
Ted Barnhill

James

Recently I purchased a new heat pump from Ac4Life. I was very cautious because I couldn't find any reviews on the company. I can report that my experience was great. First off, I caught the unit on sale, during the 4th. Upon ordering the unit, not only did the company send me an email with shipping information, they followed up with a call as well. The heat pump arrived at the shipping facility within a few days, unscratched and unharmed. The product was exactly what I ordered and I couldn't ask for a better experience. Would have given 5 stars but I had to go to another company to find a new condensate tray and ducting for the line set. Thank you for the awesome service!