Air City AC & Heating LLC

Vandalism and Poor Security I am extremely disappointed with my experience. I discovered that my unit had been vandalized. The technician went to my attic and did some vandalism and intentionally taken off my air duct and furnace vent exhaust, I was lucky I sent another technician to prevent major damage to my system before it happened. What’s even more frustrating is the lack of security and accountability. This has cost me a lot of money in repairs, not to mention the inconvenience of being without AC during the hottest time of the year.

We had many companies out in the past and the techs always try to sell us something we don’t need or we have a bad experience. Today we had Peter out for our fall maintenance and he did an excellent job! Checked everything thoroughly as well as explained everything well. He treated our AC and home with care, very happy with this company. For any AC needs ask for Peter he’s the best!

My HVAC vendor I used, and more importantly trusted for 13 years no longer services my area. I have since used two different vendors and been extremely disappointed. That changed with Air City. Our technician Tony was extremely thorough. He listened intently when I explained the issues to him. He offered options for the possible solution. Long story short….Service and follow up was absolutely awesome. Looks like I have found my new HVAC. Thank you Air City and Tony.

Our 30 year old system went out and we needed something immediately, being in south Texas in the summer, no AC is unbearable. After calling over 10 different companies, I came across Air City and made a call. while the other companies were to busy and scheduled me out several days to take a look, Air City sent one of their finest, Mr. Dixon. Mr. Dixon was at my house within a couple of hours assessing the system. Mr. Dixon concluded that the system needed to be replaced, upgraded, and the ventilation system needed to be re-engineered since some extra rooms were added and the AC was not upgraded. Mr. Dixon engineered the whole system and walked me through every technical aspect of the new design. It was very apparent that Mr. Dixon was very knowledgeable within the first minute of meeting and discussing an unnecessary snow guard attached to my old unit. The man is full of knowledge and undoubtedly a huge asset to the company. After going over the new design and price, Mr. Dixon had the crew show up 2 days later with all the equipment and the professional crew knocked the whole system out in a day. I can't express how happy I am with this company and quality work they do. Will highly recommend it to any consumer needing fast quality service. If you're lucky, you'll also get to meet the legend known as Mr. Dixon!

I can't recommend Ron Dixon with Air City Air Conditioning enough! He came out to my event space in Katy, Texas, and within just five minutes, he had diagnosed the issue and offered a practical solution. His expertise and efficiency were truly impressive. In a world where good service is hard to come by, Ron is an absolute gem. If you need reliable and quick air conditioning service, look no further!

Reggie Houston was our technician and he was awesome. He knew what was going on and able to troubleshoot quickly. Parts were not in when he started his day but they came in later on and he went back to office and got the parts and came to fix unit the same morning. He was very nice, courteous, respectful, and knowledgeable. We would recommend him and his company to anyone.

I was very please with the service I received today. The company sent a tech by the name of Bryce, this young man was a very nice and informative gentleman explain each detail of what he was doing before he when through the steps of repairing our AC issue. I highly recommend this company and request this Tech

unpleasant experience. it's been three weeks since we had a tech come out. he said they needed a part. i've called twice for updates recently. the receptionist seems like she just wants to get me off the phone, even when i try to insist there are elderly in the home who are not doing well in the heat. three weeks is ridiculous. i can't say anything to the techs, but the parts department and reception seem incompetent and avoidant. i wouldn't be surprised if they forgot to call the part in, honestly.