Carballo's AC Factory Inc. - Commercial Appliance Repair - Fresno, California

L C

When the walk-in refrigeration unit at our restaurant stopped working, they were able to send out a technician to come assess the unit the following day. After an hour of looking over our system he suggested a motor replacement. We asked for an estimate of cost before agreeing to the service. It has now been over a week since the technician came out. They were quick to send an invoice for the assessment, with no follow up on the estimate. Refrigeration being down is a time sensitive issue, and this lag time is unacceptable. We went elsewhere to resolve this issue. Unreliable

Amber Lynette

Mark is quick to respond and very polite via email and phone. Chad is a wonderful technician. Intelligent, well versed in his trade, and a mentor to his onsite peer who also did EXCELLENT. This crew knows their stuff and takes the time to walk you through their plan. Professional and kind the whole way through.

Everything was explained to me thoroughly the first time Chad came out to repair our older walk-in freezer that no other company could assist with. After doing such a good job the first time, I asked for their help again this time to install an ice machine for the residents at our shelter. From now on this is who I go to!

After the installation they received multiple high fives from the little ones currently residing here--trust me, that's impressive!

10 stars if I could. Thank you, Thank you, Thank you!

Nancy Yates

We used Carballo's AC Factory for the first time to repair a broken dishwasher, and were thoroughly pleased with the service they provided. Two repair men showed up on time, within their two-hour window, got right to work, and finished the job for a fair price. I need to mention that we had another repair person try to fix it first, but he was unable to do so, so needless to say, we were very pleased with the skill of the AC Factory team. We would definitely have them back for other jobs.

Bianca christine

Our heater was shaking the whole house when on so we called allbritten. They sent over a tech and he said we needed a new wheel and recommended replacing the motor while at it. Quoted close to 3 grand.
We decided to get a 2nd opinion. This is where the Carballo's came in. Mark came over the next day within ten minutes the house was no longer shaking. Turns out the unit was just dirty! Everything on it was in good condition.
I appreciate the honesty of this company. This was right after the holidays and spending an unnecessary 3grand would have stung a whole lot.

J Camacho

We highly recommend Mark Carballo’s AC Factory. We’ve been using Carballo’s AC Factory for years now and have always been provided with excellent service! Mark thoroughly explains why our equipment stops working and what is needed to do the repairs. He’s honest and gets the job done in a timely manner. Thank you Mark!

Linda Valenzuela

These guys are absolutely amazing! I have never meet such honest, helpful, caring individuals. Our washer and dryer went out and I was also on a budget. These men were a God send. They worked hard to get our machines going again and at a great price. Mark and Alfonso thank you greatly!

Sophia Fahrney

These guys are awesome! In the midst of a heatwave they made it out here on the same day we called. It was about 9pm when they finally made it out, but they didn’t mind at all. The owner himself came out and had been working all day. We sure appreciate it! They communicated well and even though they were so backed up, we could tell they cared about us and we’re trying their best to make it out and cool our home. We’ve had a great experience and highly recommend.

Jeff Jimenez

Excellent service, on time, dependable and professional. They saved me in the middle of a hear wave