Comfort Inn - Story City, Iowa

salvador R.

Muy buen hotel la registración siempre es muy rápido las habitaciones muy amplias y limpias el servicio excelente
El desayuno delicioso y con gran variedad cada día ofrecen una comida diferente

marilyn M.

Marissa R.

We got the king room with pullout and jacuzzi tub and it was huge! Very impressed and the room was very clean. Breakfast the cinnamon roll container was filled with gnats and the orange juice tasted like it went sour. We would definitely come back but would skip out on breakfast

Rodd H.

First time here, and I was very pleased. It is bright, clean, and well-maintained. The complimentary breakfast far better than one would expect at this price point. Even the coffee was noticeably good quality. The staff, top to bottom, were wonderful. Everything about the hotel made it clear that the owners/managers take pride in their hotel, and take the extra step to make it special. One small example: Someone spent a good deal of time and effort decorating the lobby for Halloween. This is now my go-to hotel for Iowa State football weekends.

Steph K.

Basic items missing or damaged/not functional in both rooms. Major mess ups at check in and had numerous charges on two cards. Tried three times to work with the front desk and manager but no changes done. And apparently, due to my increasing frustration, the manager felt the need to be condescending. After we left, I tried to call and email the manager on the card, the number didn’t work, and no response from email. It took a full week before a huge amount was holding up our two accounts. I tried calling the Choice mainline and they said their stuff was down. Very frustrating for such simple needs. Not a place I’d recommend. The rates were oddly high for what we got. Even with a supposed group rate.

M L.

Breakfast was delicious! A good variety of options and the hot food was actually hot when I ate it.

Rooms are clean and beds are comfortable.
I had a room closer to the freeway so I could hear trucks driving by but it wasn't overly loud.

Staff is friendly and informative.

Tanika H.

The staff was extremely courteous. Everything was clean and up to our standards. I was able to get a late check out with ease. The pool was open. Breakfast gave us so many options. I felt spoiled. I’ve enjoyed my stay for sure.

Anthony

Positive: Better than any hotel within 50 miles either direction north or south as far as value and cleanliness... except this trip the price had increased $30+ since our last stay in 10/23 (we stay at this hotel ~4 or more times per year). Negative: Much too expensive for the room, bed, pillow and shower quality.