Comfort Star Ac Repair - Houston, Texas

Blanca Villalpando

Nuestro aire se descompuso y pensé que pasariamos todo el fin de semana con este calor, pero confort star nos mandó el mejor técnico y arreglo el problema .....muchas gracias por la rapidez de enviar al técnico edgar.....

William Morales

Shane Martin with Comfort Star always goes above and beyond. He arrives on time and does a great job providing a full detailed summary of his findings. Thank you Comfort Star for providing reliable services and employing trusted personnel.

Edward Corke

Would recommend Comfort Star AC Repair to everyone. From the first visit with the technician (Shane) up to the installation crew of the equipment that I needed, this was a top notch experience with this company. The receptionist/ dispatcher was also tops. I never had to call her, she was always proactive and kept me informed of every detail in advance. This was truly a stress free experience. Thank you.

Lori

From the moment I contacted them when i got home from work which was after 5, I couldn't have been more pleased. They scheduled a technician for the same evening. Comfort Star installed my unit five years ago and have always been a pleasure to work with. They check my system regularly. Jeremiah the technician was personable and very knowledgeable. He assessed the problems and presented them to me with solutions. He quickly repaired the part and left me feeling confident that I chose the right company several years ago. Thank you so much! I cannot write enough positive comments about this company and the service they provide their customers! They are simply amazing! 🙂

Sophia Teng

We had the best experience with Comfort Star, Habib (owner), Miguel and Marco (who did the replacement and reinstallation of air duct & plenums).

Our house was built in the 1960s and we have always had AC issues since moving in.

Regardless of the type of units installed, the AC was loud when it turned on and the house was simply not cool enough. We could never get the temp to be lower than 79 degree no matter how long the AC was kept running.

Last year, we had the furnace, compressor, and coil replaced, but the problems remained. What’s worse, the drain line kept getting clogged, shutting down the AC altogether. For several nights I had to take a wet vacuum to suck up all the water in the pan so that we won’t be without AC. It was a nightmare.

I called the AC guys who installed the units, they blamed the clogging on the type of insulation in my attic and said there’s nothing they can do about the situation. I didn’t believe them. I called 4 companies (including Comfort Star) to come over and see what’s wrong with our HVAC system. Of the 4 companies I called, one company flat out refused to do the job because it was “too complicated”, another company sent someone who was very new to the business and only took pictures. Comfort Star was the ONLY company that sent over someone who is really experienced with the HVAC system. Habib was the owner who came over to look at our system, he was in the attic for 10 minutes and immediately identified a number of problems. He then spent almost half an hour in the attic explaining and showing me what the problems were and what needed to be done.

Due to many units improperly installed, the job was costly, and we had a lot of questions. Habib was always patient and quick in answering them, which was truly appreciated.

On the day of duct replacement, Miguel and Marco came and worked from 7am to 9pm. They were on time and extremely courteous.

What impressed me the most is that they really cared about making sure everything is done right. We had an issue after they finished the job and although it was Sunday afternoon, Habib came right away to resolve the issue.

Now my AC is working quietly and cooling the house very effectively. If I have problems in the future, I will not hesitate to contact Habib because I trust he and his team will do a good job. I have included before-during-after pictures to show the big differences.

I would highly recommend Comfort Star to my friends and neighbors.

Melanie

Our AC went out and calling Comfort Star was the best decision ever! They were able to fit us in quick with a next day appointment to diagnose the problem. Shane arrived right on time and was very thorough. He understood "our" situation and gave us a few options to go with. We really could not afford to get a new unit but by the grace of God, family stepped in to help. Javier and his crew arrived today and did the work efficiently and thoroughly. They made minimal distractions coming in and out of the house, as my 89 year old mother who's in a lift chair, watched them go to work! The entire job only took 4 hours and now we are cold! lol. Habib stopped by to check on the guys and took time to chat with us. Mom asked if Javier could be her new boyfriend! Laughed so hard! This was a referral from my trusted neighbor and we will definitely be using Comfort Star for all future AC services. We had no idea that our airhandler inside unit was 2001!!! They really saved us because there was so much mold and dirt caked on everything for way too long. Oh, and Elita in the office was phenomenal! Very thorough to get us all of the paperwork we needed.
THIS WAS OUR old unit and the guy that serviced us in the past, when we needed freon or clogged drip pan never mentioned a word.

Bonnie S

Best company you can use! Small business and they operate with integrity and are there to solve your issues. Shane was our technician and he was the utmost professional! Had the part our unit needed on his truck and was finished in 20 minutes. We will only use comfort star moving forward.

Peter Gadalla

Jeremiah, Elida, and the entire team at Comfort Star do a fantastic job! They diagnosed and completed the repair quickly and did it right the first time. Our technician Jeremiah was very knowledgeable, thorough, and professional. I would definitely use them again!