Deer Valley Ranch

Julian R

Venado llega a tu puerta!

Caitlin Halbert

Ronald Weber

We we the parents in a wedding party. This wedding was booked before the sale of the ranch but I am not going to get into all that. Just my own experiences. We arrived and checked in. We had booked a cabin that came with a kitchen so we had the option of cooking meals. The person checking is in appeared to be annoyed that we were there but checked us in. When we arrived at the room we found a sign in the kitchen that said "stove and oven out of order.". We were not told this when we checked in or any time prior to arriving. We still ended up paying full price for the room. We had to move stuff in from our cars for the wedding. We were directed by the same person who checked us in. Again, they appeared to be annoyed to help us. We were given curt directions and were pretty much dismissed when we asked questions. At one point I went into the kitchen area to throw away a small item as I could not find a garbage can in the lodge. (the kitchen was not being used that evening). I was immediately approached by a person who aggressively asked "what are you doing in here?". I said I was throwing something away. They stated I was not allowed in the kitchen. I then explained I was part of the wedding party set up and that our supplies were in the kitchen area. They stated "whatever" then walked away. That night there was a rehearsal dinner. It was a steak dinner but I did not pay for it or coordinate it. The steaks were thin and over done. The green beans were obviously canned and not fresh. Not the best dinner for what I understand was paid for it. The next day was the wedding. It went well. However the wedding coordinator who the couple was required to hire was severely lacking. Half of the appetizers were not set out though instructions were given. No coffee was made and plates were not set out as well. The coordinator was distracted constantly talking on the phone about another wedding which was coming up. The rest of the night went well. Probably because the wedding coordinator or lodge staff were not involved. Bottom line is the venue itself is gorgeous but the customers service was very lacking. The room was deficient in that the stove and oven were inoperable. The venue needs to really work on these areas.

Elisha M

We have never stayed at such an incompetently managed property as Deer Valley Ranch. The ranch never provided an electronic or written receipt of our room reservation and room rate at time of booking, and they declined to issue or an itemized invoice (or any invoice) upon check out. Following our stay, when we were already out of the state, Deer Valley Ranch then proceeded to fraudulently charge my credit card for twice the quoted room rate. They insisted on handling everything -- from booking the reservation to reserving extra trips and experiences -- by phone so that there was no paper trail of their shady business practices. I disputed the fraudulent charges with my credit card company, and what do you know, Deer Valley Ranch magically produced an itemized invoice -- 3 months after the fact.||||I don't know if the people running this ranch are incompetent or scammers or both, but please take your business elsewhere -- there are plenty of other lovely properties in the area to choose from.

Matt Jones

krysten k

TERRIBLE! This place is the absolute worst- especially if you’ve been here before! Watched them tow away the WESTERN TOWN tonight- which is the main staple of fun for kids at DVR. They also took away the game room and also the HORSES. Literally the new owners have taken away all the charm of DVR. DONT COME HERE!!!!! DONT WASTE YOUR MONEY - LITERALLY ANYWHERE ELSE IN TGE VALLEY IS BETTER THAN THIS PLACE!

Tanya Mello

I cannot say enough good things about the crew at DVR!! We had our wedding here this past weekend and, aside from it being set in a beautiful part of the state, the property is truly magical! Uriah, the owner, and Jess, the event coordinator, went above and beyond to make sure our day was perfect!! Truly such a wonderful experience and our guests who stayed on the property had so much to do- swimming, horseback riding, hiking, etc… an unforgettable weekend! I HIGHLY recommend booking a stay, event or wedding here!!! It is a must see!!!!

Audrey Ramos

I just had my wedding here last weekend. I cannot say enough positive things about the venue. The ceremony site is GORGEOUS and the centennial reception hall was BEAUTIFUL. We brought a lot of our own decorations and Jess set it all up for us! She made sure the day went perfectly and she was SO NICE. I know everyone thinks their wedding day is perfect but mine truly was thanks to the DVR staff. Our family stayed at the Elk Haus Cabin, it was more rustic and its location is also stunning though a bit hard to find! I’m reliving my wedding over and over again in my head and couldn’t imagine it anywhere else!