Dizzy Dugout - Collinsville, Illinois

Katie Sullivan

I love this place. It is a bit messy (ok, a lot messy), but I still love it. They have a great selection of cards. The workers were extremely nice and answered all of my questions. I’ve stopped here a few times, including today, and it will always be my go to spot. Plus, buying at a local shop is always the best!

David Bye

I had high hopes for this card shop, but it was a nightmare. The prices were way higher than comparable prices online, and when I pointed it out, the staff acted like I was the one being unreasonable. They refused to honor their own sales and gave me attitude when I asked for clarification. Poor customer service, won't be shopping here again!

I’ve been to a ton of card shops but this one has the worst customer service I've ever encountered. Staff ignored me while I was browsing, and when I asked for help, they were dismissive and condescending. I felt like I was an inconvenience just for being there.

Evan Birch

Went yesterday, enjoyed it. I want to buy some bulk baseball/basketball boxes, may be back by today. Would love to meet the owner, that place is FULL of treasures.

Is the owner licensed to grade cards?

Love Dizzys Dugout, will be back

Jimmy N

I had a terrible experience with this shop. Purchased an item on their Mercari page. Owner claimed that package shipment was delayed due to weather. So I waited 2 weeks. Then finally they cancelled and block me without any communication when I followed up. They even have the item listed for much higher. Inconsiderate, greedy, and overall shady business. Avoid.

Edit: Owner said they would sell me the item for the same price BUT has made no effort to reach out or provide contact information. All while the item is listed for +50% higher

Sean Bain

Very unorganized, no heat on in bldg (worker had gloves on), had to look up everything for prices (not much labeled), wouldn't/couldn't even get certain products down on shelves as too much clutter blocked it (isn't that the point of a retail store to sell you stuff), etc...just a non-desirable experience.

If you have a desire to waste a ton of time, guess at what they have, have to ask too many questions (and freeze in the winter)...then this is the place for you. If not, consider elsewhere...not a good experience at all.

Steve Brooks (Scuba Stevie)

I walked into this shop the other day and boy what a mess it was. Boxes everywhere, cleanliness definitetly in question. Maybe thats their vibes but as a collector, I want my things to be clean/in minty conditions. The disorganization and cluster just makes it hard to browse. I personally wouldn’t come back in here again.

John Schwartz

Disgusting business! Physically and ethicly. Called and asked about an item, when I arrived the cashier decided the item was $100 more expensive than when I called. I drove over an hour just for the price to be raised when I got there. Cashier said they reserve the right to raise prices at any time. What a joke!

Mitchell Altom

I like that Dizzy Dugout offers stuff that my children are interested in. The curbside display peaked their interest to go inside. They had fun looking through the stickers and Pokémon things and enjoyed it.

I am happy that this business is still around during Covid times. I would offer the suggestion to at least clear the isle walkways so you can walk around without potentially tripping. This store is in no way able to accommodate a wheelchair with ease. I see that the owner is active in responding to reviews which is a good bonus. I like that I was asked many times for help. Someone looking for something specific would absolutely need the help to find it in the store.