Dover YMCA - Dover, Delaware

Denine Hasan

Started membership on 11/27 tried to cancel on 11/29 did not answer any emails or voicemails. Had 3 additional charges on my credit card after I sent the email to cancel. Told me I would have to pay for an additional month because I did not cancel by 11/20 when I did not start the membership until 11/27. Definitely trying to get money that is not owed to them. Do not provide them with your credit card number because you will be charged without your consent.

Tony D. Benson Sr.

All the instructors are positive and motivational. A great place to workout especially if you have a big family like I do. There is something for all age groups to do. I wish the daycare would be open from 1pm-4pm and the facility would stay open later on the weekends for people who get off work late along with given the youth a positive place to be on the weekend. All staff are friendly and genuine. I went from 420lbs to 350lbs in a year in this facility because of the various programs and encouragement of staff/members that make you feel welcome each time I entered the place!

Beth

Really nice gym, lots of equipment including punching bag and free weights. Nice pools too, with sauna and climbing wall over the water. Little bit pricey at $105 a month for 2 adults. Be nice if they had a gym only pass for cheaper.

lauren p

I signed up my son for swimming lessons. Every lesson we had there was a different instructor which I felt wasn’t ideal but not a huge deal. But then the past two lessons were canceled due to no instructor. They called me the first time to inform me but the second time they didn’t. So I (along with many others in the class) showed up and were waiting for 15 minutes before my mom asked the front desk if there would be an instructor. They eventually told us no and to leave our name with the front desk so someone could contact us regarding a refund or a make up class. That was a week ago and I still have not received a call. I’ve been trying to call to ask if there would be an instructor today before I show up for no reason and no one answers the phone. I really regret signing up for swim lessons here.

Sandy H.

My fiance and I decided to try out the guest passes and see if we wanted to commit to a membership. The front desk was immensely helpful and nice, getting us started. We went to the gym first. We couldn't get our bag to fit into the locker, and a very kind gentleman on staff spotted us and offered to have us store it into the office. He made sure to stress that we tell him when we leave, so he doesn't panic if it's gone. It was very much appreciated by both of us. The machines worked a bit different than the ones we used at our other gym, and he very respectfully asked if he could provide some pointers, which was nice. We don't get that experience elsewhere, so it's nice to know you're actually using it right!
We went to the 8 lane pool after, got some swimming in, and then to the sauna by the small pool. We could see kids getting their first swimming lessons, and everyone looked like they were having fun and learning without issue. Overall, I couldn't get over how clean everything was, and how nice everyone was. We are seriously considering the membership. Definitely recommend the place, it was a great time, and you get so much with the membership - even though it might seem expensive.

Theodore Schneider

This is one excellent YMCA of Dover Delaware. All a part of PACAA. I love all Ys. I also commend Mary Servon for her years of going above and beyond.

VIVA LEADERS LOVE!!!!
VIVA PACAA!!!!

With Love From Theo!

Laven Choi

This is the third time that the membership has not been canceled.
I've had this twice with Dover Ymca, and I've paid a total of $400 for two months, $200 each. I got a refund once, and they said the manager would contact me, but they still haven't contacted me for three years.(You can find my previous review). Three years later, the same situation has happened again. I canceled my membership at Dover Ymca, but they charged me for 2 months' membership fee, and they told me to wait for the manager’s contact, but I didn't hear anything from them.
This is now their way of doing business, and I think it's almost fraudulent. I'm so stressed out. I'm even frustrated with this way of doing business. I had to wast of my time and money because of this horrible branch.
Still, they don’t pick up the phone, ignore my email.

Tracy Adams

Today me and My gradaughter were in the gmy the lady come and say my Granddaughter couldn't work out l said we come here lot they never said I couldn't work out and My gradaughter was crying And I got mad and said look what I have to deal with My granddaughter was crying because they were judging for her age then we sham in the pool And i Said we come here because she's have ADHD