Hyatt House Carlsbad - Carlsbad, New Mexico

Ventu A.

Nos estuvimos quedando en este hotel por un mero motivo vacacional ya que al día siguiente visitábamos el Parque Nacional de Carlsbad y fue una gran decisión.
¡Gracias a Oscar y Rhonda, ambos del equipo de recepción, por su increíble hospitalidad!
El hotel es moderno y cómodo.
Quizás el hotel no cuente con un Concierge oficial, pero Rhonda es una auténtica local y realmente conoce el área. Gracias por tu ayuda y por hacerme conocer un poquito más la historia del área.

Exiquio L.

Bonito hotel pero hubo algo que no me gusto.las sabanas muy ruidosas almohadas y la cama muy blanda como si ya estubiera muy usada

Miranda C.

Excelente servicio!!!

Saskia-W

We had a King Studio which was very spacious. There is a kitchen, living room area, bed and separate bathroom. |There were a few small issues but that was nicely attended by the staff. |For example, the bathroom sliding door wouldn't close because it was hanging crooked. That's a pitty for a relatively new hotel, but we understand they're going to do renovations.|We had dinner at the hotel, nothing fancy but okay. Decor at the restaurant area is a bit sober. |Breakfast was nice. But the point to improve is the plastic cutlery at breakfast! They are so thin and bendable, you can't really use them properly. It didn't fit the appear of the hotel. Hopefully they can upgrade this. |We could recommend it. Especially for the big rooms.

cassieb150

The location is perfect for a trip to Carlsbad Caverns! It’s on the southwest side of Carlsbad so you miss all the stoplights and traffic of town. The hotel looks new and was very clean. Beds were so comfortable. The staff were all so nice, professional, and helpful. Would highly recommend this hotel! We wish we would have been able to stay longer.

Chelsey H.

Employees are very nice. I had a very sore throat and a young woman, I WISH I remembered her name, gave me multiple tea packets even though it was evening. The 1 bedroom suite was clean, nice kitchenette. The couch is a great space to spread your stuff out so that you can keep the bedroom clean. Internet was down the first night - which is really important for us, so that was a bummer. It came on again the next day, though.

We thought it was closer to the caverns, but (like most, I think) it a 30 min drive. And not hotel related, but check out the bat flight program at the caverns. It's wild to see.

X1190VMamberb

We really enjoyed our stay, the room was clean, comfortable, and exactly what we needed. However, our checkout experience was less than ideal. We had an early departure at 5:30am, and the night auditor appeared to have just woken up. She was wrapped in a blanket, seemed unprepared, and it took quite a while to process our checkout. The lack of professionalism made the experience feel awkward.||Overall, the accommodations were great.

373tl

We stayed at the Hyatt House for three nights in Room 327 while visiting Carlsbad Caverns National Park. The staff was welcoming and friendly, and the room was spacious, comfortable, and well-suited for longer stays. It featured a kitchenette, sofa, and kitchen island—great for remote work if needed. The complimentary breakfast was a nice perk, though fairly average. The hotel is conveniently located about 25 minutes from the park. Overall, we had a great stay and would definitely recommend it for anyone visiting the area.||||Let me know if you'd like a more casual or more formal tone!