Jambo Park - Phoenix, Arizona

Kristin C.

I took a 7 year old and 5 year old at 10am on a Friday and we left at 1:30pm. We experienced everything except for laser tag, arcades and the food but the kids participated in every other activity/ride at least three times. Bathrooms were clean and the staff was wonderful with the kids. If a kid is looking anxious on a ride, then they will slow it down or stop the ride entirely. If a kid doesn't want to spin around, then the staff won't spin them. If there is no one around in line or waiting nearby, then the staff allow the ride to run for longer. There is SO much flexibility with a Park Ranger running every two rides that the kids, there were quite a few, don't wait long in between rides and you get a lot of individual attention. After reading the reviews for this park, I was a little nervous but at $12 per kid and the service we received, I was very impressed. We will DEFINITELY be back to this Phoenix location next month!!! I'm not sure what the expectations were from other reviewers but there were countless moms saying, "Okay, but this is the last time, then we have to go home!" and I was in the same boat. Kids LOVE this place and it is safe. Isn't that really what matters?

Jennifer Schultz

I went to Jambo! Park on 32nd St & Cactus with my 2 boys this weekend and we stayed over 6 hours! Yes, over 6 hours! My boys get bored easily so this place is definitely perfect for us. So much to do, all for $10.99 and you can stay as long as you wish. The rides were fun (especially the roller coaster one that goes forward and backwards) but my kids spent a lot of time in the playground area. I just sat on the bench and watch them play and smile for hours. My experience was so different from some of these reviews, so you might want to check it out yourself and decide for yourself. The staff were nice and always ready to run the rides anytime my kids asked. The new manager (Kevin) was friendly. Even my experience with the food was great. We had a cheese pizza and it was great. The place was very clean when we were there.

Cherie Zimmer

I love Jambo Park, my kids love it too. I have 3 boys and 1 girl. My sons love the tickets they get... my daughter is more for the rides. She loves the elephant ride the most and always asks if we can go to "the elephant ride place". She's 5. I've always had a great experience with my entire family at Jambo Park. It's always been clean and the staff are young but they are helpful and always look like they really love their jobs. I think a lot of people commenting badly about the staff are old and boring. Sorry, but at a place meant for children, I don't want to see 35-50 year old staff members working there. They would have no fun. Younger people would have more fun in an environment like this. I recommend Jambo Park for birthday parties!

Maria Strong

I took my daughter to a birthday party at Jambo! Park this past weekend. I was hesitant to RSVP due to all the negative reviews but we knew the birthday child's mother very well so we figure we'll go but with our fingers crossed. Wow! I have never seen any place like Jambo! Park in the entire state. I wouldn't recommend it for older kids but it's perfect for kids under 10. 3 of the rides look brand new (elephant, swing and train). The other 3 were older but lots of fun (roller coaster, barrels and a spinner ride). The place was not dirty at all and the staff were always wiping the rides and tables when they're not running the rides. It is true that some of the arcade games were older classics (galager, simpson etc) but I think those are more for the adults. There was a little wait on the food but that's to be expected since it's not fast food. Overall, it was a very pleasant experience.

Nathan Neuling-mcafee

The rides were dirty, laser tag is VERY small (4 people) and the mini golf is bad. Our food at the bar took a very long time and once we had to go up and ask where our food was. Do not recommend unless you want to spend little money. Unlike other reviews, most of the staff actually were nice.

Rachel Ustoev

Yes, I hated it! Will never be stepping foot on that site again!!
So today, I took my 4 year old son here this afternoon. I came in and had to get the hostesses attention. I explained that I am a first time customer and would like to get a little insight as to how this place works. Let's just say, I bought the wristband for myself and my son, thinking I will go ride with my son, as well as 25 tokens. So we gave ourselves a tour and discovered that only 2-3 rides were being operated. I went to the front desk and asked why the train ride was closed? The lady assured me she will send somebody right over to assist me. After 10 minutes of waiting with an impatient child at the time, I gave up.

I went to the front desk and asked if I could get a refund. I just was so upset at the lack of management, service, cleanliness...etc. I was purely disgusted and do not nor will I ever recommend anybody coming here.

By the way, never received refund and never got to enjoy one single ride. It's a dirty environment! Too bad, what a shame !

Bee Lewis

I took my little sister here (she's 7) just to spend the day with her. Although, I will say some of the games were broken and majority of the attractions seemed a little out dated BUT safe. I really enjoyed seeing a smile on her face. I can honestly say she was so excited to be able to go from games to the attractions back to games or however she liked WHEN she liked. There were no little to no lines, the place was big enough for her to run around and have fun like all kids like to do. I would have wanted there to be more kids her age at the time we went so she could interact while having fun BUT I played that role pretty well 🙂 She has been to tons of different indoor and outdoor theme parks but I will say Jambo really made her day. It totally made it easy to leave when she wanted the Giraffe at the prize center but didn't have enough tickets; the manager let me buy the giraffe. She was thrilled. It didn't surprise me though, the staff were ALL very nice and available to start rides as soon as we walked up to them. So thank you Jambo for providing a fun experience for me but especially my sister.

Christine Peters

Bought a Groupon and took my toddler girls to the one in Mesa and I will probably not go back.

First, the overall look of the place is depressing. The interior was dirty and had a heavily used look. The rides were old and in generally poor condition. Foam padding in the play area was torn with pieces falling out. Only about half the ballasts had lights so some areas of the building were quite dim. A number of rides and games took tokens without turning on.

Second, the workers looked and acted like they wanted to be anywhere but at Jambo. Most of the workers looked like they had rolled out of bed and picked up a dirty tee-shirt and pants off the floor 5 minutes before coming to work. Many of them were more interested in their phones than their customers. Only one attendant managed to say "Hi", "Bye" and "Thanks You" to us. Additionally, there were not enough workers to man all the rides. If my girls wanted to ride a ride and there was not an attendant, I would have to track down one to help us.

Didn't eat there, but given the general atmosphere, I doubt the food was even as good as McDonald's.

Will probably not go back