Saf-T-Swim of Garden City - Uniondale, New York

Sandra H.

My daughter and I have been participating in the Parenttot session for almost 2 months now and I have nothing but positive things to say about the Garden City location. I’m writing this review for the staff. Everyone has been excellent in the office. I have a very weird work/life schedule and they have been so very accommodating to me and I notice the same for other parents as well.
The highlight for me and especially my daughter is our instructor Milli Rodriguez. From the first session I instantly loved her vibe and my daughter adores her. She is so great with all the kids and that’s a skill that can’t be taught.

J K.

If i could write MINUS ZERO REVIEWS I WOULD . FIRST OFF kids swimming POOL IN THE MIDDLE OF GYM .so the window would be men working out watching ur kids swim . U have to cross all these men working out with gym equipments to go through the pool .... hmmm . I really didnt understand why this was kids swimming lesson in the middle of no where seemed dangerous .
JUST go for yourself its very hard to describe and I didnt see no front desk of actual saf t swim staff I just walked right in walked right inside and my son just swam inside because they had " open swim " . They didnt even check .
Also open swim is not for entire area its for a smalll area and they call that a " OPEN SWIM " and other half still lessons are going on . Lockers are men n women seperate how are u suppose to change ur kids ? And its alllll see through no coverage .
Little neck area is sooo much better .
This place is a little shocking .
No seperate changing rooms so when I took my son with me to change everyone sees ur naked body girls pass by wondering why he is in there with me but what can I do ? Leave him with all those muscular men in the locker naked open doors ?

Little neck location has changing rooms private much better
Less stuffy cleaner
I regret I came all the way here
Sucha disgust .
Im sorry I had to write sucha nasty comment but I couldnt help but to warn moms out there . They should not have open lockers first of all at least provide closed door changing rooms .

I did not feel safe comming through this location.
Definitely not leaving littleneck .

Darci C.

What kind of people work at this place? I've had my child with multiple instructors and most of them get distracted VERY EASILY. Their attention should be focused on the one kid that they are with, not at their coworkers or anyone else. Why should I spend a Friday or Saturday taking my child to swim if my instructor is babying my child and not pushing him to his limits? I don't understand why his teacher and the lifeguard are scrolling through Instagram in the middle of my child's swimming lesson. Why does my child have to stand up in 5 ft of water and wait for his teacher to continue his lesson? We paid for 30 minutes, so I find this UNACCEPTABLE. On the other hand, all of the senior swim instructors are absolutely amazing! They know what they are doing. Either the senior swim instructors should have more available classes or I'm switching to a different location.

Nikkid212

If I can give 0 stars I would! This place is highway robbery!!! My son has been here for 7 months and has not progressed at all. My friends brought their kids to the YMCA and started swimming after 2 weeks. Saf t swim is truly a scam!!! I feel like they keep him at a certain level, so that they can keep charging my credit card. I’m done with this place and taking my son to the YMCA, which is much affordable and I will see the progress within 2 weeks.

Elisabeth P.

My son started taking lessons here a year ago and if I had reviewed them then it might have only been 2-3 stars for a variety of frustrating reasons. We took a break over the winter (in part due to COVID waves and in part due to sheer frustration) and started again in June. Operations have improved greatly! They now bill on a monthly basis until you tell them to stop, so you get to keep the same time and instructor without having to worry (we had our time taken out from underneath us by another family in the old 6-week package system).

They also just started using an app that tracks any makeup tokens you have and you can find an available makeup lesson and book it via the app (instead of the old call system - I was never able to use a makeup token from 2021 because I either couldn't get through or there was nothing available). So definite improvement there.

There are still some bumps as they get used to the new app system - our instructor was out one day but they scheduled a sub... then didn't assign my son to the sub and we weren't able to have his lesson. They gave us a makeup token, but you can imagine how broken hearted he was. Then when I used the app to book his makeup session, there was another issue because the instructor had double booked themselves. The manager was able to secure another instructor on the fly, so it worked, but on the tails of the other mixup it wasn't a good look.

We have one more makeup to use from when we cancelled due to COVID. Hopefully that booking goes smoothly and we will be back on track!

The instructors all seem good, though some are clearly more seasoned than others. But I always feel like my son is safe and learning more each lesson, which is key.

Brendan B.

My niece was blessed to be taught vital swimming lessons by Erin G. My niece went from being afraid of the water to being excited to go under, and show her uncle her swimming strokes! I’m endlessly proud of the work my niece has done, but I know that it was thanks to the wonderful instructor she had. Thanks Erin, and the Saf-T-Swim team!

Danielle W.

Worst swimming place I could have ever chose . Every week it’s a new instructor. My child cry’s every time . The first few weeks was ok with the same person then that person left and they keep giving me someone new .. I HAVE Officially cancel my membership with SAF T swim ..and some of these instructors are so unprofessional.. come on do better then this .. smh I would only come back if MATT RETURNS HE WAS DEFINITELY THE BEST

Pradip K.

They will cancel lesson on the day of the class and the make up expire in 3 months. We have been cancelled multiple times under different pretexts .Now if we cannot make up the lessons will expire .Deceptive business practices. This swim school WAS a great place has been a nightmare with constant price increases and frequent swim lesson cancellations